At theSAIC-GM aftermarket annual conference on Dec. 13, 2019, VCN was awarded theSAIC-GM 2019 Excellent Supplier of the Year Award, yet another exciting momentfor the company. As a close partner for many years, this award to VCNrepresents SAIC-GM’s approval of our fast response in terms of automotiveaftermarket parts, of our pursuit of first class brand & service, and ofour customer oriented values.

No achievement can be made without hard work and determination. This award thatVCN won today couldn’t have been achieved without the VAST people that put intheir hard work behind the scene. It is their commitment, dedication and firm belief that realized the outstanding achievement for VAST today.

In normal circumstances, aftermarket parts do not enjoy the same fast and effective problem solving due to various constraints including low demand, large variety,shortage of raw materials and short lead time, etc. That is why we at VASTworked together to pool our wisdom and managed to develop our improvement planthanks to the team effort. One example is an early aftermarket assessment for EOP parts. Logistics colleagues takes advantage of the historical delivery dataof EOP products for the past two years and customer’s ten year aftermarketdemand estimate for these products so that they can take various actionsincluding early material preparation, special part production, etc., to ensuretimely supply of raw materials. Another example is to strengthen customer communication and confirmation, through adequate communication, consultation and verification by our customer service personnel with the customer regardingthe feasibility of product delivery to ensure customer satisfaction with thedelivery lead time. Meanwhile, proactive cooperation from Quality, IE,Production, and Launch teams and full support from the management team alsoprovided firm guarantee for aftermarket delivery.

Opportunityalways favors the prepared mind who never stops improving. The ExcellentSupplier of the Year Award today is very precious to us. We will see this awardas a new start and set higher standard for us to achieve a better tomorrow forVAST.