VAST China Culture Activity - “Employees Talk Culture”
Release time:2022-10-18Publisher:VAST China
Since its kick-off in 2021, our cultural activity has enhanced our awareness and understanding of corporate culture. As a result, you may: want to express your insights about culture; have lots of culture related questioned that need to be answered; or be curious about other colleagues’ opinions about culture.
The “Employees Talk Culture" campaign is designed for these needs. We have further developed the VAST China Cloud Institute platform by adding a “group discussion" function, which is open to all employees. Based on VAST’s 6 values, we publish a case study in the group every month and invite all VASTers to discuss our culture around the case, posting their ideas, replying to posts and giving colleagues your thumbs up.
Case studies were created based on real business scenario at VAST with moderate level of artistic treatment. What’s said and done by the characters in the case studies is mostly found in real life situations. The aim is to deepen our understanding of VAST culture, reach consensus on the right values and behaviors, and to hear suggestions on solutions to the problems found in the cases through discussion.
As one of the highlights of the 2022 Culture Activity campaign, “Employees Talk Culture” has completed five value case study discussion, with a total of 201 comments from various departments. Through the community discussions on the cases, we have gained a lot of valuable insights.
1. We’ve reached consensus on the following statements
- Customer orientation should begin with the end in mind and aim at win-win results.
- A team needs every member to take responsibility for their own initiative. A team is called a team because the individual members of the team have a common goal and all will work towards that common goal.
- We need to deal with any situation from the company’s standpoint at all times and put the company's interests first, always demonstrate a sense of loyalty and belonging to the organization and show a willingness to invest time, talent and do our best to achieve the organization's goals.
- The company shall observe business ethics and discipline in serving its customers.
- No product is perfect and no process is perfect, so we need to continually review and improve the relevant processes so that they can be effectively applied to our work to improve efficiency.
2. We’ve
become clearer about the following points
- When I act as a customer touch point I represent the company. So I wouldn’t say to the customer that I didn’t do a good job because someone else at my company didn’t do a good job.
- We need to first respect each other's efforts and dedication to the project, but also need to be sympathetic to the difficulties they encounter, so we should work together to solve them.
- In the course of my work, I am responsible for my work and the factors that affect the outcome of my deliverables, whether internal or external, are issues that I should address as my deliverables are 100% my responsibility.
- Adherence to the reputation and guidelines for business cooperation with each client. Ensuring honesty, keeping promises and aiming for win-win results at all times are what help us gain more trust in the fierce market competition.
- Cost saving is not only about reducing product cost while ensuring quality, it’s also about savings in communication costs, and experiment costs, etc.
Round 6 of the values case discussion is in full swing. Stay tuned for more to come!
